Ryanair

[emferrari]

Incrível, comprei uma passagem agora para Roma, custou EUR 14.90 a ida e EUR 29.90 a volta. Para cada bagagem despachada eles cobram EUR 14.00. De taxas deu EUR 80.00.

Na cia normal (Alitalia por ex) só a tarifa custava EUR 249.00.

Vejam o que achei de Madri para Porto:

[Marcelo Areias]

Ai o amigo chega no Porto e olha a empresa com uma P*** fila e a TAP vazia (sem contar a escala em Lisboa em alguns casos).

[Augusto Bilhalva Goulart]

Ano passado voei Verona - Londres pela Ryanair e paguei E2,90 + taxas, totalizando algo em torno de 25,00 euros.
Pela BMI, na mesma época, paguei Londres - Paris +- 40,00 euros (com taxas). Lembro que havia passagens a partir de 0,99. Isto é low-fare!
Mesmo que sejam promoções que se conseguem comprando com bastante antecedência, elas são divulgadas com transparência pois no momento em que o bilhete é comprado ele é retirado da grade. Diferentemente das ditas low brasileiras que divulgam promoções tipo R$1,00 e não divulgam infos de quantos bilhetes estão disponívies, causando uma "corrida-do-ouro" onde poucos conseguem comprar.

[SBLO]

Uma perguntinha só pra provocar os amigos do fórum:

Temos alguma companhia low cost low fare no Brasil???

Abs

[CHARLES SBBR]

Uma perguntinha só pra provocar os amigos do fórum:

Temos alguma companhia low cost low fare no Brasil???

Abs

hehehe essa pergunta tá mais pra brincar com nossos neurônios.

"disque" tem uma aí!!!

[B767]

As empresas low cost como Ryanair realmente tem um produto de acesso ao publico - se voce so quer voar. Se precisar ou quiser outros servicos como reserva antecipada de assentos, despachar mala, comprar comida a bordo ou outro servico, tudo vai custar.
Alguns passageiros tem reclamado de ser cobrados de forma "furtiva" por coisas desde o uso de cartao de credito para pagar o TKT ate ser cobrado sem ser informdo de Seguro de Viagem.
Inclusive, em alguns casos os aeroportos utilizados sao aerodromos secundarios - mais distante do destino principal.

Emfim, da um pouco - tira um pouco.

Achei o artigo abaixo muito interessante - publicado uns 6 semanas atras:

http://anmblog.typepad.com/this_is_mone ... r_cha.html

Now Ryanair charges for NOT taking a bag
Just when you thought Ryanair had done pretty much all it could do to fleece its passengers, I've become victim to it's latest money-grabbing exercise. As we've previously reported, Ryanair will charge you £10 to take a bag onto the plane. Now it seems, unless you are prepared to scour the small print you will also be charged for NOT taking a bag onto the plane.

Against the sound advice of my colleague Michael Clarke, I've just booked flights with Ryanair for the bank holiday weekend at the end of May. Resisting the £10 rip-off for checking in a bag, I figured I'd make do with hand luggage, only to find that Ryanair is now charging £2 each way for customers who DON'T take any luggage. The reason is the privilege of 'online check in and priority boarding'.

I searched and searched for a way to take my hand luggage on for free. I asked my colleagues to help but they failed too so in frustration I had to go ahead and book and wear the cost. Then I discovered that I had been charged £3.50 for using a credit card, when in fact it had been Visa debit card. I decided to complain.

Ryanair doesn't provide a phone number for people like me to call so I chose the journalist's route of last resort and phoned the press office to see if they could give it to me. I was told that any grievances had to be put in writing (not email or over the phone), popped in the post and sent to the Ryanair head office in Dublin - despite the fact that my request for a refund comes to a grand total of £7.50 and could probably be easily resolved with a quick phone call if I was dealing with virtually any other company.

The Ryanair spokesman told me there was in fact an option to turn off the '£4 despite not taking a bag' charge. I didn't believe him but after spending another ten minutes searching the page it turns out he's right!

It's nicely hidden away, tucked down in the fine print, rather than in front of your face where every other (paying) option for checking in bags is listed. If you click on the image to the right, we've highlighted the option for you so you don't get caught out as well.

>> Click the image to enlarge >>

He also told me I must have selected Visa credit rather than Visa debit card. I think he's wrong but who knows? There's no proof and no way, it seems, of sorting it out. So if you're planning to book flights with Ryanair, here's some of the extra charges they will hit you with. Factor them all in before you book, or you budget flight could prove costly.

1) Baggage charges: You won't be given an option to take no bags for free without searching high and low. Otherwise a check in bag will cost you £10 and no bags will cost you £4 for a return flight.

2) Insurance: You will automatically be charged for travel insurance. Make sure select the option of 'No travel insurance' in the drop down menu. If you do need insurance you can find a cheaper policy here.

3) Payment method: Don't use your credit card, and ensure you specify that you are using a Visa debit rather than credit card. Then check your final print out to ensure you have been charged for it anyway. Or you'll be charged £3.50.

4) Check where you're flying to: If you fly with Ryanair to "Barcelona" you will actually find yourself in Girona, an hour and half away. That's an expensive taxi ride to add to your budget holiday. Unfortunately it's the norm rather than the exception so research your airport first.

5) Passenger duty: As my colleague Ed Monk revealed last month, Ryanair does not refund passenger if you cancel your flight. So make sure you don't pay it up front.

I've asked Ryanair to explain themselves (and to refund my money). I'll let you know how I get on.

- Sascha Hutchinson, This is Money

Update - 3 May 2007. Response from Ryanair

I've just had a response to my query to the Ryanair press office which simply confirms what I asked the company to comment on. There's no explanation as to why the option to turn off the £4 charge is not listed with all the options, Ryanair will only says it's a 'discretionary charge'. They also say I must have selected the Visa credit option. The spokesperson said: 'Your claim that you spent an extra £7.50 for nothing is simply untrue. You selected these two services and you agreed to pay for them before confirming your booking or paying for it.'

Some other Ryanair coverage

REPORT: Ryanair says no to tax refunds
---------------------------------------------------------------------------------
Tambem:

http://www.telegraph.co.uk/global/main. ... air107.xml

Ryanair's extra charges top £100 million
Charles Starmer-Smith
Last Updated: 12:01am BST 07/04/2007



Ryanair will earn more than £100 million this year from the extra charges it imposes on passengers, a Daily Telegraph investigation has revealed.

Last month Ryanair raised fees for checking in luggage by a third to £4 online and £8 at the airport. This represents a rise of about 70 per cent on last year, when it was the first airline to bring in the baggage levy. Initially, it charged £2.40 for each bag booked online and £4.80 when payment was made at the airport.

Bmibaby and Aer Lingus have also increased baggage charges. The airlines say that the extra charges encourage passengers to carry less and enable planes to complete faster turnarounds. They have also increased their hand luggage allowances.

advertisementHowever, consumer groups say the move is purely a money-making exercise.

This week Ryanair reported a year-on-year passenger growth of 26 per cent. In the 12 months up to the end of March, it carried more than 42 million passengers. By 2012, the airline expects to carry 84 million passengers.

A spokesman said 55 per cent of its passengers currently check in luggage.

Based on those figures, the airline stands to receive more than £92 million in baggage fees alone this year, assuming everyone takes the cheapest option and pays to check in bags online.

The actual figure is likely to be significantly higher when passengers check in more than one bag, or pay the higher charge of £8 when they check in bags at the airport.

Ryanair stands to make an additional £17 million from its priority boarding fee (£2). The airline estimates that 20 per cent of passengers currently opt for this service.

A spokeswoman for Ryanair said further charges were likely. "These baggage charges are optional. When we first introduced them 75 per cent of our passengers checked in bags and that figure is now down to 55 per cent. We hope, by further increasing baggage charges, to get it down to 25 or 30 per cent over the next two or three years," she said.

"The reason for these charges is to dissuade people from travelling with checked-in bags and instead to use our industry-leading 10kg carry-on baggage allowance.

"We would prefer to receive no baggage fees and to see every passenger travel with carry-on luggage only [using online check-in]. However, passengers with hand luggage should not be asked to cross-subsidise those with checked-in luggage."

Bmibaby has increased its charges for checked-in bags to £2.50 per item online; £5 if done at the airport. Aer Lingus introduced baggage charges in January and increased them by 25 per cent two months later to 5 euros (£3.40) per bag online and 8 euros at the airport.

The Consumers' Association of Ireland (CIA) criticised the move, accusing airlines of exploiting the public. "In the space of just two months, Aer Lingus has increased its baggage charge by 25 per cent, but passengers are getting nothing in return," said CAI's chief executive, Dermott Jewell. "It's outrageous and unacceptable and on anyone's terms 25 per cent is more than a significant rise."

Aer Lingus insists that its charges for checking in baggage are among the lowest in the short-haul, low-cost market. Bmibaby said its charges were part of its long-term commitment to keeping fares low.

Flybe also charges passengers for checking in luggage. You must pay £3 if you book your hold baggage prior to arrival at the airport. Anyone checking in bags at the airport will pay £6 per item.
---------------------------------------------------------------------------------
From The TimesJune 9, 2007

The sky’s the limit for hidden charges
But there are ways that you can minimise the cost of budget flights, says Liz KingLiz King
Looking for a cheap flight? No problem, you might think. All you have to do is compare the prices of the budget airlines. Sadly, however, it’s not always that simple. Many low-cost carriers continue to quote a bargain initial price before bumping up the fare with an array of hidden charges that make it difficult to compare the final cost.

In February the Office of Fair Trading (OFT) gave the airlines three months to include all “fixed nonoptional costs” into the advertised price of their flights – a deadline which has now expired. While many budget airlines have bucked up their ideas, there is still significant room for improvement.

For example, a family of four travelling to Palma for a week before the school holidays with Ryanair would pay an initial price of £319.92. But the additional cost of tax, fees and charges (TFC) of £159.64 – almost half the cost again of the flight itself – brings the total cost to £479.56.

To discover what Ryanair’s extra charges actually are, you must click on the “details” of the TFCs, where the breakdown includes £40 in government tax, £45.60 for the nonrefundable “PSC” (passenger service charge) and £15.20 for “Ins & wchr levy”. Confused? Not surprising, as the latter refers to insurance and a wheelchair levy, which has to be paid by all passengers, whether or not they are disabled.

Related Links
How budget airlines profit with costly extras
New aircraft glut brings budget seats price war
If you think that the charges you pay will be similar regardless of which airline you use, think again. The fares and charges vary significantly. For example, easyJet’s price for the same family travelling at the same time is £519.92, but only £88 of that relates to tax and no other charges are spelt out.

Samantha Day, of easyJet, says: “We only externalise two costs – air passenger duty and the passenger service charge – so when it says ‘tax and charges’ on our site, it is only those two. For many airlines it is a lot of smoke and mirrors; they bump up the tax and charges to make the lead fare look more attractive.”

However, Ms Day admits that easyJet has yet to change its website to comply entirely with the new OFT regulations, but that this would be completed “this summer”.

But there are things you can do to avoid paying more than you need to. For example, some airlines charge for each item of luggage checked in. Pay this online in advance and you can cut the baggage charges in half.

EasyJet allows you to have one bag weighing up to 20kg in the hold without charge, but extra baggage will cost £5 online or £10 at the airport. Clever packing can also save you cash. If the one bag you pack weighs more than 20kg, you will be forced to pay £6 for every kilogram over the 20kg threshold. But because smaller bags cost only £5 extra each it would often be cheaper to pack several lighter items of luggage.

Ryanair charges £5 for a 15kg bag online or £10 at the airport. If you go over this weight limit, you are charged £5.50 a kilo online or £10 a kilo at the airport. Bmibaby also charges for baggage checked into the hold. The online cost is £2.95 a bag for a one-way flight, compared with £6 at the airport. The limit is 20kg and you pay £5 a kilo, either online or at the airport, for anything above that.

However, very few people know how much luggage they are taking until they have packed, so booking this in advance may not be an option, although checking on the bathroom scales may help you to avoid excess baggage fees on top of the normal charges.

Paying by debit card instead of using your credit card will also cut costs. If you book with a credit card, Ryanair charges £2 each way for each passenger, while bmibaby has a fee of £4.95 per booking and easyJet charges 1.95 per cent of the payable amount, with a minimum of £4.95.

Paying by debit card is cheaper, but not always free. EasyJet charges £1 per person for a debit card transaction, although it is hard to see how else you would pay for an online flight if you did not want to incur the credit card fee. Ryanair charges 70p per person each way for a debit card transaction. But the advantage of paying by credit card is that you are covered under the Consumer Credit Act if something goes wrong.

Many airlines also add travel insurance to the cost of your flight. If you are not vigilant enough to uncheck the box, you can easily end up paying for cover that you may not want or need.

Often the best way to clinch the cheapest deal is to use price comparison websites such as travelsupermarket. com or skyscanner.net. These tot up all the fees and charges to give you a comparable price. Unfortunately, they are not yet able to compare baggage charges. Also, consumers can take some comfort from the OFT’s intention to “bring enforcement action” against airlines that are not including all obligatory fees in their pricing.

John Fingleton, the chief executive of the OFT, says: “The OFT is committed to ensuring that consumers are not misled by advertised prices that bear little relation to actual prices. We will enforce the law enthusiastically to ensure that consumer choice and competition are not distorted, and that both consumers and business have confidence in the market.”

[paulopre-aero]

Pelos motivos postados pelo B767 eu optei em não viajar pela Ryanair quando tive oportunidade. Eles lançam promoção de passagem a EU 0,01 mais aí cobram mais bagagem, seguro, taxa de combustível, etc.

Para ir de Barcelona para Milão opetei pela Vueling, que coloca no site o preço total, já com taxas de embarque incluidas, e o vôo partia do aeroporto central de BAR enquanto a a Ryanair era por Girona (100 km de Barcelona).

No caso do emferrari, de Roma CIA ou FCO para MAD, é tranquilo.

Além da Vueling já viajei Easyjet e Germanwings. Lá na Europa as Low cost realmente funcionam. As filas no checkin eram bem menores que nas nossas "full fare" daqui.

sds
Paulo Fernando

[B767]

Tambem, viajei por empresas Low cost:
Air Tran - Southwest nos EUA
e uns anos atras na Europa pela BUZZ saindo de Londres.
Para uma viagem curta - SEM BAGAGEM - eu voaria por uma empresa low cost.
O que deixa muitos PAX inconformados sao as cobrancas "ocultas" e quando ele/ela chega no aeroporto - precisa pagar um "x" a mais.

[marcato]

Uma perguntinha só pra provocar os amigos do fórum:
Temos alguma companhia low cost low fare no Brasil???
Abs

Hehehehe!
Mais uma para provocar.

É possivel ter uma cia low cost low fare no Brasil?

[Constellation]

Uma perguntinha só pra provocar os amigos do fórum:

Temos alguma companhia low cost low fare no Brasil???

Abs

Caro SBLO,

Mas é claro que sim, para o low fare, com um "dumping" de vez em quando... ; Low cost, com o custo Brasil, é muito difícil, mas não digo que seja impossível.

Um abraço.

[Augusto Bilhalva Goulart]

Bem, amigos do Forum, não sei por quê, mas in terra brasilis a considerada low é a GOL. Realmente, pelo que se comenta, ela tem uma administração bem enxuta, o que se pode considerá-la "low cost", mas low fare, vamos combinar, está longe. Promoções eventuais que ela lança não podem colocá-la neste status.
O que eles praticam é o padrão ônibus-aéreo, talvez um pouquinho melhorado!
Penso inclusive que seria absolutamente dispensável o serviço de bordo em vôos curtos - água, para quem pedisse, seria o suficiente. A bagagem poderia ser cobrada por kg, beneficiando quem faz viagens rápidas e/ou carrega pouca coisa - quem costuma levar o guarda-roupas inteiro que pague por isso.
O indispensável são pontualidade, segurança e preço baixo. O que queremos é a garantia de embarcar e chegar ao destino nos horários previstos e inteiros (e com a bagagem é claro - hehehe).

Uma dúvida: quantos comissários, no mínimo deve ter em uma aeronave? Alguém saberia dizer?

Saudações.

[arthuramaral_CGR]

Lembrando que pontualidade e segurança, hoje, não podem ser garantidas apenas por empresas aéreas.